Effective Date: February 28, 2026
At Madtown Maids, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide when using our website or booking our cleaning services in the greater Madison, WI area.
When you interact with Madtown Maids, we may collect the following information:
Contact information: such as your name, email address, phone number, and mailing address.
Service details: including your cleaning preferences, service dates, and special instructions.
Payment information: provided securely when booking services (processed via trusted third-party payment providers).
Website usage data: including IP address, browser type, pages visited, and actions taken on our site.
We use your information to:
Provide, schedule, and manage your cleaning services.
Communicate with you regarding your bookings, promotions, and updates.
Improve our services and website functionality.
Process payments securely and accurately.
Ensure a safe and secure experience for all clients.
Madtown Maids does not sell or rent your personal information. We may share information with:
Vetted professional cleaners: only as necessary to provide the services you request.
Service providers: such as payment processors, marketing platforms, or IT support, under strict confidentiality agreements.
Legal requirements: when required by law or to protect our rights, safety, or property.
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to safeguard your data, no online transmission or storage method is 100% secure.
You have the right to:
Access the personal information we hold about you.
Request correction or deletion of your information.
Opt out of promotional communications at any time.
To exercise your rights or ask questions about this Privacy Policy, please contact us at:
Email: support@madtownmaids.com
Phone: 608-571-2106
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and provide personalized content. You can manage cookie preferences through your browser settings.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. We encourage you to review this page periodically to stay informed about how we protect your information.